Contact

How Can We Help Today?

Owned and operated by Wellness Circuitry, our team is ready to help with questions about your order or finding the right wellness solution.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@wellnesscircuitry.com
Within 24 hours
Phone
add business number here
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our wellness team during business hours
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.

What is your return policy?

We offer 30-Day Returns on eligible items. If something is not the right fit for your space or routine, please review our Return Policy page for full details on how to start a return.

Can I exchange a product for a different model?

We are happy to help coordinate exchanges within our return window. Contact our team with your order number and the product you would like instead, and we will walk you through the process.

How do I choose between a cold plunge, infrared sauna, or red light therapy panel?

Each product supports recovery and well-being in a different way. Cold plunges focus on cold exposure and circulation, infrared saunas use gentle heat for relaxation and recovery, and red light therapy panels deliver targeted light wavelengths. Our team can help you find the best fit for your goals and space.

Do your massage chairs require professional installation?

Most of our massage chairs arrive with straightforward assembly instructions and can be set up at home. If you have questions about dimensions, placement, or electrical requirements for any product, our support team is happy to help before you purchase.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Responsive Support

Our team replies to every inquiry within 24 hours during business days so you are never left waiting.

Secure and Private

Your personal information and payment details are protected with industry-standard encryption at every step.

Premium Wellness Solutions

Every cold plunge, sauna, red light panel, and massage chair is selected for quality materials and thoughtful design.

30-Day Returns

If a product is not the right fit for your space, our return policy makes the process simple and straightforward.